Wear Shiny Shoes

Wear Shiny Shoes: Okay, your shoes don’t need to shine for you to be a superb leader. And please remember, leadership isn’t about your position, its a way of being—Leading Without Title, to be precise. Leadership is about holding yourself to world-class standards, taking personal responsibility (versus playing the victim), being excellent within the sphere of your influence, building beautiful relationships and elevating others by your example. My point with this chapter is simply this: The way you do the little things says a lot about the way you will do the big things. And resigning yourself to mediocrity around your minor pursuits sets you up for mediocrity when it comes to the major ones. If your yard or home is Well organized, I’ll bet your life is well organized. If you are attentive to details like remembering the birthdays of your friends and sending thank—you notes after every meeting, my guess is that you will be attentive to the details around your larger projects and bigger opportunities. And if your place of business is spotless, there’s a great chance the work you do for your customers will reflect the same Commitment to excellence. (I can tell a lot about a business by the cleanliness of their bathrooms; an immaculate bathroom shouts "We care!” and that caring translates into remarkable service.)  So pay attention to the details. Focus on the small stuff (like crazy). Commit to OAD: Obsessive Attention to Detail. World-class people and organizations always do. Because the little things truly are the big ones.